Help Center
The quick answers to three common questions cover setup, security, and account
Open Help Centertbajee help needed? quick callback please
Dhaka users usually get a reply in 10-20 minutes; tbajee Support team also handles questions related to bKash, Nagad, and Rocket
Download tbajee APK See Help Center
How does tbajee Support callback work?
Just leave a short note and the team will call back to your number, and most questions are resolved in 2 steps
On the tbajee Contact page you can discuss login problems, account verification, and app setup; some people do it first Login instructions Check it, to save call time
What information should you have
- Registered number
- Dhaka or other city area
- When is the problem occurring?
- Android version
When is it slower to answer calls?
This small table makes it easy to estimate the callback time, as the afternoon and night rush are different
| Time of day | Average wait |
|---|---|
| Morning 9-11 | 812 minutes |
| Afternoon 12-3 | 1218 minutes |
| Evening 4-7 | 1016 minutes |
| Night 8-11 | 1522 minutes |
What else besides a callback?
Not everyone wants to talk on the phone, so tbajee Help Center, App, and FAQ are kept separate
tbajee App
Open the app on an Android phone and send notes from the Contact tab; many use it at night
View app informationFAQ
There are five short answers in the FAQ; you will also find separate hints about bKash, Nagad, and Rocket
Read FAQHow do Dhaka users contact?
Most people in Dhaka first open the app, then request a callback; if questions about bKash or Nagad, it's easier to write in the same note
Rocket users also usually write the problem in one line; a short message helps the team understand quickly, and unnecessary back-and-forth decreases
Three common questions about callbacks
How would I like a callback?
On the tbajee Contact page, write your name, number, and problem, then send a callback request
Are answers available at
At night the wait time may be longer, but the Help Center shows 24-hour FAQ
Can you talk about bKash or Nagad?
Yes, if you write a specific transaction number, assistance is faster; with limited information, verification is easier
If you need tbajee Support, start now
Download the app and keep tbajee Contact, tbajee Help, and Login Guide in one place; small problems are quickly resolved, and callback wait times decrease
Download tbajee APK